Microsoft Dynamics 365 Customer Insights
Dynamics 365 Customer Insights comprises two individual applications: Dynamics 365 Customer Insights – Journeys and Dynamics 365 Customer Insights – Data.
- Dynamics 365 Customer Insights – Journeys is a marketing automation application that helps turn prospects into business relationships. Whether it’s creating rich and dynamic marketing content or helping you understand your leads better, Dynamics 365 Customer Insights – Journeys provides you with everything that it needs to take control of your marketing efforts. Dynamics 365 Customer Insights – Journeys is powered by Microsoft Power Platform and provides customers with the ability to analyze, target, and engage with their customers.
- Dynamics 365 Customer Insights – Data can help you build a deeper understanding of your customers. Customer Insights – Data connects data from various transactional, behavioral, and observational sources into a single unified customer profile to provide a 360-degree customer view. Use these insights to drive customer-centric experiences and processes.